![]() We have Next Generation Text (NGT) Relay if required: 18002 01 ![]() They are not currently available online due to the magnitude of the discount given. You can book these over the phone (01) or at the counter. How can I book disabled discount tickets? What discount do you offer to people with a disability?įor most of our shows, we offer 50% discount in the Stalls to a person with a disability and their essential carer. Once you have your seats in your basket the option to apply discounts is given. How do I book a concession ticket online?Īll our concessions (excluding people with disabilities) are available online. Concessions are typically withdrawn for Friday and Saturday evening performances. We offer concession for full-time students, senior citizens (65+), unwaged (with proof), people with disabilities, Young Scot cardholders, schools, children, and groups of 8+. Your gift voucher expires 2 years after the date it was issued. Yes, you can pay over the phone and counter using Theatre Token, unfortunately they cannot be redeemed on our website. Please email the Box Office on I pay for my tickets with Theatre Tokens? We can’t issue you with a paper replacement, but we can tell you the number of your voucher so that you can enter that to spend online or use with the Box Office. You will automatically be given change in the form of a gift voucher that is then valid for another 2 years. What happens if I want to spend only part of my Gift Voucher? It cannot be used to buy food, drink or merchandise within our theatres. Once you get to the checkout screen online there is a link at the bottom of the screen that says ‘Pay with Gift Voucher’ enter your voucher number here omitting any hyphens.Īnything you like on our website, or over the box office counter. Find more information about our Gift Vouchers here. You can purchase a gift voucher online, over the phone (01) or at the Festival Theatre or King’s Theatre’s counters. You can read the Terms and Conditions in TicketPlan’s official website. You can submit your claim directly with the TicketPlan online submission system or contact TicketPlan directly. Please note TicketPlan’s Terms and Conditions for Requesting a Refund. If you cannot attend the performance and have purchased the TicketPlan cancellation protection at the time of purchase, please contact TicketPlan directly or submit to TicketPlan your online Refund Application Form. What happens if I cannot attend the performance? If you wish to apply the TicketPlan cancellation protection to only part of your order, we would recommend you make two different purchases. Please note that if you choose the TicketPlan cancellation protection, it will be applied to all the items in your basket. The TicketPlan Cancellation protection can only be obtained at the time of purchase and not afterwards. How can I get TicketPlan cancellation protection? Full details are included in the TicketPlan Terms and Conditions, which we advise you to read and retain. Please note TicketPlan Cancellation Protection is available for bookers at the time of purchase only. Your tickets are non-refundable and this will protect you against cancellation resulting from accidents and unexpected illnesses. TicketPlan is a cancellation protection for your theatre tickets. If you paid by cash, voucher, cheque or have had the card you paid with recently expire please contact the box office on 01 to arrange your refund. Money will re-appear in your account within 3-5 days of your tickets being cancelled. If you have paid by card this will happen within a few days of the cancellation. If a show is cancelled, we will refund your ticket. Please contact our box office on 01 to make the necessary arrangements and pay the exchange fee. We don’t offer refunds, but we can exchange your ticket for you at a cost of £1 per ticket if you return the tickets to us at least 48 hours before the performance. Please contact our box office on 01 to make the necessary arrangements and pay the exchange fee.Ĭan I return my tickets? Will I get a refund? To do so, we will need the original tickets returned to us at least 48 hours before the performance. Yes, we charge £1 per ticket to exchange tickets.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |